Terms of Use

Terms of Use

Effective August 17, 2026

Her Next Step is operated by The Bond Collective d/b/a Wellness Next Step. By creating an account and using Her Next Step, you agree to these Terms of Use.

Your use of Her Next Step is also governed by our Privacy Policy, which explains how your information is collected, used, and protected.

1. Acceptance of Terms

By creating an account or using Her Next Step, you agree to these Terms of Use and our Privacy Policy. If you do not agree to these Terms, please do not use the Service.

Your use of Her Next Step is also governed by our Privacy Policy, which explains how your information is collected, used, and protected.

Privacy Policy →

2. About Her Next Step

Her Next Step is a wellness coaching application operated by The Bond Collective d/b/a Wellness Next Step.

Her Next Step provides wellness education, fitness guidance, nutrition information, journal and reflection tools, community features, and lifestyle coaching support.

The Service is designed for women navigating perimenopause, menopause, and the years that follow, with the goal of supporting sustainable habits around movement, strength, nutrition, recovery, and everyday well-being.

3. Eligibility and Account Responsibility

Her Next Step is intended for individuals who are at least 18 years old. You must be 18 or older to create and use a Her Next Step account.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You agree to provide accurate information when creating your account and to keep it updated.

4. Wellness Information — Not Medical Care

Her Next Step provides wellness, fitness, nutrition, lifestyle, educational, and coaching support.

Her Next Step does not provide medical advice, medical diagnosis, medical treatment, psychotherapy, or emergency services.

The information and guidance provided through Her Next Step is for general wellness and educational purposes. It is not a substitute for professional medical advice, diagnosis, or treatment.

Always consult with a qualified healthcare professional before making changes to your health, exercise, or nutrition routine, and before starting any new wellness program.

Do not disregard professional medical advice or delay seeking it because of something you read or experience in Her Next Step.

If you think you may have a medical condition or emergency, contact your healthcare provider or emergency services immediately.

5. Exercise and Physical Activity

Her Next Step provides workout guidance, exercise demonstrations, and fitness programs.

Physical activity carries inherent risks. You are responsible for evaluating whether any workout, exercise, or program is appropriate for your individual circumstances.

If you have any health concerns or pre-existing conditions, consult a qualified healthcare professional before participating.

6. Nutrition Information

Her Next Step provides nutrition information, recipes, and meal-planning tools.

Nutrition content provided through Her Next Step is general wellness information. It is not medical nutrition therapy or individualized dietary advice unless such services are separately provided and authorized.

If you have specific dietary needs, allergies, or medical conditions, consult a qualified healthcare professional before making dietary changes.

7. Membership and Trial

Her Next Step offers a 14-day trial. No payment information is required to begin the trial.

During the trial, you have access to the features included in your trial experience.

If you choose to continue as a member, you may subscribe to a paid membership. No automatic charge occurs when the trial ends, and no payment method is collected during the trial.

Your trial begins only when you choose to start it. If you do not subscribe during or after the trial, your access will pause until you choose to subscribe.

8. Subscription Billing

If you choose to subscribe, Her Next Step offers a recurring monthly membership.

Promotional pricing may be available at certain times. When promotional pricing applies, it is clearly presented before you subscribe. Standard pricing also applies where promotional pricing is not offered.

Your subscription renews automatically each month until you cancel.

Payment processing is handled by Stripe, our third-party payment processor.

9. Cancellation

You may cancel your subscription at any time.

When you cancel, your future renewal stops. No further charges are scheduled.

Where applicable, you continue to have access to Her Next Step through the end of your current paid period.

After your paid period ends, your account remains, but membership features are paused until you choose to reactivate.

10. Refunds

Subscription payments are generally non-refundable once charged.

Her Next Step does not automatically provide prorated refunds for unused portions of a billing period.

You may cancel your subscription at any time to stop future renewal. After cancellation, your access continues through the end of your current paid billing period, and no further renewal payment is scheduled.

Her Next Step may issue refunds or credits at its discretion where appropriate or where required by applicable law.

If you have billing questions, you can contact us at support@hernextstep.app.

11. Community Conduct

Her Next Step includes community features where members can connect, share, and support one another.

You agree to participate respectfully. You are responsible for the content you post in community areas.

Do not post content that is unlawful, harmful, harassing, defamatory, abusive, or otherwise inappropriate.

We reserve the right to remove content or restrict community access for conduct we believe violates these Terms or is harmful to the community.

12. User-Generated Content

You are responsible for the content you intentionally post to Her Next Step community areas.

Do not post content that infringes the rights of others, including intellectual property rights or privacy rights.

Her Next Step is not liable for the content posted by members in community areas.

13. Intellectual Property

Her Next Step, including its name, branding, content, workouts, programs, recipes, articles, courses, and software, is owned by or licensed to The Bond Collective d/b/a Wellness Next Step.

You may use Her Next Step content for your personal, non-commercial use as a member.

Do not copy, reproduce, distribute, or create derivative works from Her Next Step content without permission.

14. Acceptable Use

You agree to use Her Next Step only for its intended wellness purposes and in compliance with applicable law.

You will not misuse the Service, interfere with its operation, or attempt to gain unauthorized access to its systems or another member's information.

You will not use Her Next Step to transmit viruses, malware, or harmful code.

15. Account Suspension or Termination

We may suspend or terminate your account if we believe you have violated these Terms or engaged in conduct harmful to the Service or community.

You may delete your account at any time through your account settings.

16. Third-Party Services

Her Next Step uses third-party services to operate the platform. Stripe is used for payment processing.

Wearable and health-service connections, when available, are provided through third-party platforms. Your use of those services is subject to their respective terms and privacy policies.

We are not responsible for the practices of third-party services beyond what is described in this Privacy Policy and applicable agreements.

17. Service Availability

We strive to keep Her Next Step available and reliable.

However, we do not guarantee that the Service will be uninterrupted, error-free, or available at all times. We may update, modify, or discontinue features from time to time.

18. Disclaimer and Limitation of Liability

Her Next Step is provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, The Bond Collective d/b/a Wellness Next Step disclaims warranties and is not liable for damages arising from your use of the Service.

Specific limitation of liability provisions are subject to legal review and will be finalized upon attorney approval.

19. Governing Law

The governing law for these Terms is to be determined. Please contact us at support@hernextstep.app if you have questions.

20. Dispute Resolution

Dispute resolution provisions are being finalized. If you have a concern, please contact us at support@hernextstep.app.

21. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will make the updated Terms available within the Service.

We encourage you to review this page periodically for the most current version.

22. Contact

If you have questions about these Terms or your use of Her Next Step, you can contact us at:

  • Email: support@hernextstep.app
  • Support page: hernextstep.app/support

Her Next Step by Wellness Next Step

The Bond Collective d/b/a Wellness Next Step

Questions? Contact Support